David Black

“A lot will be riding on this person — more so than which tools are used. Your community manager should understand people well and be good at creating and maintaining relationships and ability to create relationships, regardless of which tools are availa

“Do you manage your time? Your attention? Or both?”

“Many think that online news, which has been accompanied by double-digit online advertising growth in recent years, can make up for the decline in print. But several studies and articles think otherwise.”

“The Las Vegas Sun is known for having one of the best websites of any newspaper in the country. The reputation is warranted.”

“Blogs and Personal Websites accounted for 1.19% of all UK traffic, equivalent to one in every 84 internet visits… over the last 3 years UK Internet traffic to our Blogs category has increased by 208%, compared to 70% for News and Media”

“The market share of BBC News in the category has increased slightly over the last 3 years – from 15.70% in April 2005 to 17.27% last month”

“You’re probably going to read this. It’s a short paragraph at the top of the page. It’s surrounded by white space. It’s in small type.”

“What the Internet is doing to our brains, by Nicholas Carr”

“The lessons, of course, apply to every print publisher, who constantly discovers new ways to frustrate web users by prioritizing print over web.”

“The BBC’s iPlayer was used by an average of 1.4m people per week in April, up 27%, with ‘Doctor Who’ and ‘The Apprentice’ dominating the programmes downloaded.”

“I like the ampersand. I think it is often the most attractive punctuation mark of them all. This blog is an attempt to give this humble character the respect it deserves.”

“In London: 40 percent of people watch TV or video content online. 20 percent make VoIP calls. 32 percent are using their mobile phones to access the Internet. 19 percent listen to audio content on their mobiles.”

“in the majority of cases, having duplicate content does not have negative effects on your site’s presence in the Google index. It simply gets filtered out.”

Charlie Beckett: “My book SuperMedia: Saving Journalism So It Can Save The World, calls for news organisations to use new media technology and public participation to revolutionise journalism and so create a new set of business models for the digital age”

“Behind the headlines, the full report (PDF) has a wealth of detail about the BBC’s online activities. The Trust has also made available a range of reports it gathered as part of its review process.”

“The sites got ratings of A through F based on: 1) strength of content, 2) ease of use and navigation, 3) use of new web technology… 4) lay-out 5) presence of a strong set of current advertisers, and 6) the size of their audiences”